Returns & Exchanges
At Alvin Art and Drafting Supplies, we stand behind the quality of our professional tools and creative materials. If you are not completely satisfied with your purchase, you may return eligible items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the specific drafting or art supplies you wish to return to receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original, unopened packaging to ensure they are protected during transit; please include a copy of your packing slip inside.
Ship the Items
Affix your shipping label and drop the package off at any authorized carrier location, ensuring you keep a copy of the tracking information for your records.
Receive Your Refund
Once our warehouse inspects the returned goods for quality assurance, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing